Frequently Asked Questions
Feel free to contact me if your question is not answered here! I am always here to help!
Do you deliver?
I do not deliver. Pick up is at 618 Freedom Street in Holmen for custom orders. Weekly orders can be picked up at Castle Realty from 3:30pm-4:30pm on Thursday afternoons, or in Holmen.
Do you bake dairy free?
Just as with gluten free, I can bake some cupcake flavors dairy free, but cannot guarantee they are free from contaminants as everything is baked in the same kitchen. Please contact me if you have more questions.
When will I receive my invoice?
I send invoices on Tuesdays (for the most part) for all orders for the week. It helps me stay organized if I tackle one week at a time!
No one has responded to my question. Why?
I try very hard to keep up on emails and order requests. Sometimes, I just get busy and miss an email or two. I try to respond to everything within three business days. Balance is very important to me and I try not to work on the weekends. If you haven't heard from me in three business days, please feel free to resend your message!
How do I place a custom order?
Send me an email at cupcakeartistrylacrosse@gmail.com, send me a message in the "Contact" tab here on my website, or send me a message on Facebook!
How long do the cupcakes last?
At least a week if they do not contain fresh fruit. They are kept freshest in the refrigerator. If they are topped with fresh fruit, I cannot guarantee that they stay fresh more than a day, even if kept in the refrigerator.
Can the cupcakes be frozen?
Yes! They freeze super well. Just pull them out the day before you'd like to enjoy them and thaw them in the refrigerator.